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SHIPPING & RETURNS
Shipping Policy
Currently, we are taking on Pre-Orders. Our product is estimated to arrive April 2021 and then we will be sending out products/shipment immediately.
We hand ship each order with extreme love and care. It takes 3-4 business days for order processing. After shipment, customers will be updated with a tracking number.
Please note that when placing an order with a pre-order item, the order will ship together once the pre-order item has come back in stock.
Customs and import taxes are buyer responsibility.
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Return & Exchange Policy
The Little Rock Box is happy to offer full returns (minus shipping charges). If you are unsatisfied with your order, please reach out to us at thelittlerockbox@gmail.com to request a Return Authorization (RA) number. Return shipping is buyer responsibility - purchase a label with tracking through your preferred carrier (at this time we will only accept returns dropped off via carrier service). Please note that The Little Rock Box is not responsible for lost or damaged returns.
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Returns must be shipped within 10 days of receiving your order for a full refund back onto the original payment method. Returns shipped after 10 days will be issued a store credit. After 30 days, we will no longer accept returns.
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All items must be returned in their original state with no signs of wear.
Items purchased on sale (discount codes included) are FINAL SALE.
Order Cancellation
All orders (including pre-orders) are FINAL - we do not accept order cancellations as we work to fulfill orders as quickly as possible. Please ensure you are certain before submitting your order.